Security & compliance

Protecting your clinic’s data.

Patient information needs controlled access, protected storage, and a clear record of activity. QHealth brings these safeguards into your clinic’s daily work.

Platform safeguards

Controls for the people, records, and services your clinic relies on.

Access permissions

Individual accounts and role-based, module-level permissions let you control what each team member can access. Accounts can be suspended when access is no longer needed.

Multifactor authentication

Authenticator apps add a verification step at sign-in. Clinic administrators can require authenticator use across their team and manage account recovery through authorized processes.

Audit trails

User identities, timestamps, and activity history help you review changes and investigate events. The detail recorded depends on the module and workflow.

Backups & recovery

QHealth supports replication for continuity and separate, protected backups for recovery. Backup and recovery arrangements are covered in your service agreement.

Connected services

Integration reviews cover authenticated connections, encrypted transport, scoped permissions, and the information shared with external providers.

Compliance

Clear responsibilities.

Supporting HIPAA-compliant operations

QHealth’s technical safeguards are designed to support HIPAA-compliant operations. Compliance also depends on appropriate customer and service-provider agreements, system configuration and use, organizational policies, and staff training.

Where HIPAA applies, business associate agreements form part of the review with your clinic and relevant service providers.

QHealth

Platform safeguards and the hosting, maintenance, and recovery responsibilities set out in your agreement.

Your organization

Access approvals, staff training, device security, and policies for handling patient information.

Cloud infrastructure

Network and data protection.

QHealth’s cloud infrastructure combines private connections, network access controls, and encryption to protect patient and clinic information.

Virtual private networks
Controlled private connections protect access to sensitive services.
Security groups
Network rules restrict which systems and services can communicate.
Firewalls
Traffic filtering helps block unauthorized network access.
Encryption in transit and at rest
Patient and clinic information is encrypted as it moves between systems and while it is stored.

Enterprise

Have specific security requirements?

For Enterprise clinics and hospitals, we can discuss specific hosting, data location, network, and compliance requirements with your IT team. Let’s talk about what your organization needs.

Please do not include patient information or credentials in your message.

See QHealth in your clinic

See how QHealth fits your clinic.

Explore patient flow, clinical records, billing, and reporting with our team. We will contact you to arrange your demo and discuss your clinic's requirements.

Please do not include patient information in this form.