Billing & collections for private clinics
See what you billed.
Know what you collected.
Bring invoices, payments, and outstanding balances into one connected workflow. Give reception a clear way to collect and managers a clear view of the money coming in.
01 · Charges & invoices
Every bill.
The detail behind it.
Find an invoice, review the services, and see the patient and insurer portions. Keep the bill, receipts, and remaining balance connected.
- Search invoice records by date, payer, or invoice number.
- Open an itemized invoice with its payment history.
- Review pending charges before services go unbilled.
02 · Point of sale & receipts
Make payment part of a smooth checkout.
Record the amount received against the invoice, choose the payment method, and see what remains to be collected.
- Record cash, card, and other payment methods.
- Keep receipts linked to the patient and invoice.
- Review collection totals by method and cashier.
03 · Outstanding balances
An unpaid balance needs a next step.
See which patient invoices still need collection, how much has been paid, and the amount left outstanding. Open the account history to understand the balance.
- Keep patient balances separate from insurer portions.
- Use patient aging reports to review balances by month.
- Review credits, discounts, and payment history before follow-up.
Treasury’s patient aging report covers patient balances. Insurer balances are tracked in the insurance workflow.
04 · Financial visibility
Keep revenue and collections in view.
Revenue recorded and money received tell different stories. Review both, alongside outstanding balances, to understand your clinic’s financial position.
- See revenue contribution by department and service.
- Review patient and insurer payments over a selected period.
- Use business intelligence to follow trends and investigate changes.
When the payer is an insurer
Give insurance collections their own workflow.
Check claims before submission, follow up rejections, and match insurer payments to the invoices behind them.
How is this different from insurance claims management?
Billing and collections covers the wider financial workflow: charges, invoices, patient payments, receipts, balances, and reporting. Insurance Claims adds the specialist workflow for preparing claims, reviewing rejections, tracking resubmissions, and reconciling insurer payments.
Which plan includes billing and collections?
Core includes invoicing, point of sale, billing and revenue cycle tools, and business intelligence. Professional adds insurance claims, reconciliation, and Insurance AI. Our pricing page shows the applications included in each plan.
Can we keep our existing accounting system?
Yes. QHealth manages clinic billing, receipts, and collections while your accounting system can remain your financial ledger. Any integration or data exchange is scoped around the receiving system’s APIs, data requirements, and your workflow.
How do we control financial adjustments?
Permissions limit sensitive actions to authorized staff. Backdated receipts, credits, and discounts have review workflows, while invoice and payment records provide the detail needed to investigate adjustments.
See the complete financial workflow
Follow the money through your clinic.
Walk through invoices, point of sale, outstanding balances, and financial reports with our team.